Senior Information Technology Engineer – Kabul

About the role

The Senior Information Technology Engineer will work on‑site at our Kabul location, providing Tier 2/3 support for servers, storage and networking infrastructure. You will ensure stable, secure operations and act as a key escalation point for complex technical issues.

Key responsibilities

• Diagnose and resolve advanced hardware, software and network problems in a data‑center environment.
• Provide Level 2 support for Oracle Exadata Machine environments.
• Configure, monitor and optimise network devices and security controls such as firewalls and VPNs.
• Document incidents, perform root‑cause analysis and collaborate with global support teams.
• Manage vendor relationships, SLA compliance and ticketing processes.

Required profile

• Strong background in data‑center and enterprise IT infrastructure.
• Hands‑on experience delivering senior‑level technical support and incident management.
• Bachelor’s degree in IT, Computer Science, Engineering or related field.
• Relevant certifications (e.g., CCNA/CCNP, CompTIA Network+, Security+) are a plus.

Required skills

• Oracle Exadata support
• Network configuration, monitoring and optimisation
• Firewalls, VPNs and access‑control security tools
• CCNA/CCNP certification
• CompTIA Network+ and Security+ certifications