Safeguarding Officer

About the role

Nai Qala Association (NQA), a non-governmental, non-political and non-profit organization working on education and health in remote parts of Afghanistan, is looking for a Safeguarding Officer. The postholder develops safeguarding awareness plans, trains staff and community members, handles complaints and contributes to safeguarding policies and reporting.

Key responsibilities

• Develop and implement safeguarding awareness plans for staff, community members, beneficiaries and other stakeholders, and support monitoring, evaluation and documentation of safeguarding activities.
• Deliver safeguarding training and awareness sessions for staff, volunteers, beneficiaries including children and parents, and other stakeholders.
• Gather feedback, challenges and suggestions from staff and partners, record complaints and feedback, and keep confidential safeguarding records.
• Share complaints and feedback with management, prepare a brief weekly progress report highlighting key challenges, and take part in safeguarding meetings.
• Review and improve safeguarding procedures based on new guidelines and case learnings, and contribute to safeguarding policies, procedures, guidelines and tools.
• Design and develop safeguarding awareness and communication materials such as posters, brochures and information sheets.
• Respond to official emails, phone calls, letters and in-person inquiries from staff, partners, suppliers and donors, and take part in weekly and monthly senior staff meetings.
• Take part in organizational training and contribute to learning sessions that align policies with donor requirements.
• Travel to remote regions where NQA operates, take part in community sessions, and perform other tasks as needed.

Required profile

• Bachelor's degree in Social Sciences, Psychology, Law, Education or a related field.
• At least 1 year of experience in safeguarding, protection or a similar role within national or international NGOs.
• Certified training in safeguarding, protection, AAP or gender.
• Fluency in Dari and/or Pashto; excellent written and spoken English is an asset.

Required skills

• Good knowledge of office packages and email.
• Ability to handle complaints and safeguarding records confidentially.

Applications with CV are submitted through the online application form provided by the organization. Employment offers are conditional on satisfactory reference and background checks, and candidates must comply with NQA's safeguarding and conduct policies.