ICT Strategy & Digital Transformation Consultant

About the role

Afghanaid is seeking an independent ICT consultant or consulting firm to carry out a focused review of its ICT environment and develop a practical ICT Strategy and Digital Transformation Roadmap. The assignment covers operational resilience, cybersecurity, inter-office connectivity, systems integration, business continuity and digital service delivery, and aims to give the organisation an implementable roadmap for informed, cost-effective ICT investment.

Key responsibilities

• Review the current ICT environment, governance, infrastructure, systems, service delivery, processes and operational challenges.
• Identify risks, gaps, inefficiencies and improvement opportunities.
• Assess ICT asset lifecycle management, including device assignment, inventory, maintenance, replacement planning, procurement governance and end-user support.
• Develop a future-state ICT operating model and high-level enterprise architecture.
• Recommend priorities for modernization, system integration, automation, AI adoption, cybersecurity and data governance.
• Establish practical governance, service management and asset management frameworks.
• Prepare a phased, costed roadmap aligned with organisational priorities, capacity and budget.
• Focus on the dependencies, risks and alignment of already approved initiatives (ERP modernisation, CRM development, website platform, Odoo, CRM and Microsoft Dynamics 365 Business Central integration) rather than recommending alternative platforms.