Protection Access to Administrative Services Assistant - Kandahar

About the role

NRC Afghanistan is recruiting a Protection Access to Administrative Services Assistant in Kandahar Province to help implement the project's daily work according to its annual and monthly action plan. The post does not normally carry staff management responsibility but is responsible for interventions supporting access to administrative services and essential rights. Couples are preferred, with one couple recruited in Shah Wali Kot district and another in Panjwayee district; if eligible couples cannot be found, individuals will be recruited.

Key responsibilities

• Follow NRC policies, tools, handbooks and guidelines, and prepare status reports as required by management
• Identify individuals and households in need, including returnees, IDPs and vulnerable members of host communities, through community engagement, field visits and coordination with stakeholders
• Support the identification, screening and documentation of beneficiaries, assessing needs and eligibility against NRC programme criteria
• Provide access to administrative services and inform returnees, IDPs and host communities about their rights and essential services
• Maintain hard and soft files and update the online beneficiary database
• Facilitate referrals to NRC and other services, and bring protection and essential service problems to the attention of NRC and stakeholders
• Take part in field visits, ad-hoc and monthly reports, staff seminars and training, and coordinate with other NRC core competencies such as needs assessments
• Respect client anonymity and confidentiality

Required profile

• High school diploma; a bachelor's degree in law, business administration, economics, finance or a related field is preferred
• At least 12 months of NGO experience in humanitarian contexts for candidates from Shah Wali Kot and Panjwayee districts; minimum two years' experience for others
• Understanding of humanitarian work, refugee returnees and displacement issues
• Regular independent field travel is essential

Required skills

• Basic computer skills, especially Microsoft Office, and simple data entry
• Pashto and Dari; knowledge of English is an added advantage
• Ability to work in a multi-cultural, multi-ethnic environment

What we offer

• Monthly salary based on the NRC Afghanistan salary scale
• Medical coverage for staff and four dependents
• Leave and holidays in line with Afghan labour law
• A monthly credit card top-up