Account Manager

About the role

The Account Manager will lead the delivery of CTG services to clients in Afghanistan, ensuring contractual compliance, financial performance and high client satisfaction. This position acts as the primary liaison between clients and internal teams, overseeing project scope, recruitment, onboarding and reporting.

Key responsibilities

• Lead client engagements, define project scope and ensure alignment with contract terms.
• Manage end‑to‑end delivery of recruitment, onboarding, payroll and consultant contracts.
• Monitor project financials, control costs and contribute to forecasting.
• Produce monthly client reports covering headcount, payroll, DSA amounts and financial status.
• Maintain strong client relationships, resolve issues promptly and support business development activities.

Required profile

• 3‑4 years of experience in project or account management, preferably in HR or consulting services.
• Strong communication, problem‑solving and financial acumen.
• Ability to work under pressure and manage multiple priorities.

Required skills

• Proficiency in Microsoft Excel, Word and PowerPoint.
• Experience with HR information systems.
• Knowledge of budgeting and financial reporting.