Social Mobilizer

About the role

Way of Hope to Life Organization (WHLO), a non-profit NGO active in education, health, food security, WASH and community development across Afghanistan, is recruiting a Social Mobilizer. The postholder facilitates community engagement, household-level outreach and beneficiary participation in community-based self-help, social protection, livelihood and psychosocial support activities, ensuring that returnees, IDPs, host community members, women and other vulnerable groups are informed and able to take part.

Key responsibilities

• Conduct community outreach, household visits and family-level engagement to explain project objectives, eligibility and available support.
• Support identification and preliminary registration of vulnerable individuals and households, including returnees, IDPs, host community members and female-headed households, with the Social Protection / Community Support Officer.
• Assist beneficiary targeting and verification by collecting household information and applying eligibility criteria.
• Facilitate community meetings, awareness sessions and consultations, and mobilize beneficiaries to self-help, social protection, livelihood and psychosocial support activities.
• Promote inclusive participation and social cohesion between returnees, IDPs and host community members.
• Raise awareness of the Grievance Redress Mechanism, PSEA and safeguarding, and help beneficiaries use complaint channels, including those with low literacy or limited mobility.
• Report community concerns, protection risks, exclusion issues and barriers to participation to the project officer.
• Support livelihood training, community activities and psychosocial sessions, including attendance tracking and logistics.
• Maintain accurate records of visits, meetings and participation, and share community-level updates with project officers while keeping beneficiary data confidential.
• Coordinate with community representatives and local stakeholders, and apply gender-responsive, conflict-sensitive and do-no-harm approaches.

Required profile

• HSC or bachelor's degree in Community Mobilization, Women's Empowerment, Men's Engagement or a related field.
• Three to four years of experience in community mobilization, cash-assistance targeting support and family-level engagement.
• Experience with vulnerable communities such as returnees, IDPs and host community members is an asset.
• Fluency in Pashto and Dari is required; working knowledge of English is an advantage.

Required skills

• Strong communication, interpersonal and community engagement skills, with the ability to build trust.
• Good organizational, coordination and record-keeping skills.
• Commitment to inclusion, gender equality, safeguarding, PSEA and confidentiality.

Candidates apply by email with a CV and cover letter quoting the vacancy number as the subject; academic certificates are requested only at interview. Shortlisted candidates are invited to a written test and interview. Females are highly encouraged to apply.